Nintendo fans have been long clamoring for a messaging system to be implemented into the Switch, as has been present in predecessors dating all the way back to the Wii, which came out in 2006. Nintendo's current solution is their companion mobile app, but it is restricted only to voice chat. This proves problematic in a few different ways, however, today I'll be tackling the issue from the lens of how this may affect gamers of different genders.
In my studies, I focused a lot on how gender affects the way that people play video games, it was the intersection of my two major interests. In my research, I found that very often female gamers are likely to refrain from communicating via voice chat and remain anonymous so as to not let other players know that they are a girl, as it more often than not attracts unwanted attention.
By limiting communication to only voice chat, Nintendo is not accommodating enough to the needs of all of their users, and so I sought to design a solution that would make for a safer chatting experience for all players.